Reschedule a Home Service Appointment in Brazilian Portuguese — Practice

Ask to change the appointment politely

Use remarcar to reschedule and horário to mean a time or appointment slot. Give the appointment date or reference first so the provider can locate it. Then explain briefly that you cannot be home at the original time.

Offer one or two alternatives when you can. A specific option is easier to answer than a general request to come whenever you are available.

Confirm the visit details that matter

Check the new date and time window, the service address, and whether someone over a certain age or the account holder needs to be present. Ask whether there is anything you need to prepare before the visit.

If you need to cancel rather than move the appointment, say that directly and ask how to book again later. The provider’s cancellation process and availability may vary.

Repeat the new time before ending the call

Summarize the new appointment in one sentence and ask for a text or email confirmation if the company offers one. If you receive a reference number, keep it with the original service request.

Use então, ficou para sexta às três (so, it is set for Friday at three) to check that you heard the final time correctly.

Remember: Give the original appointment, offer a new time, and confirm the address, time window, and preparation needed.

Check your understanding

Choose the English meaning of each Portuguese example. Answer before looking back at the tables. These questions check the written examples in this guide; they are not a listening or proficiency test.

Recall the Portuguese, then say it

Read the English prompt and say a Portuguese version before opening the answer. The answer shows the example from the lesson; other natural translations may also work. Compare the meaning and the situation rather than counting a different word as automatically wrong.

1. I need to reschedule Thursday’s visit.

   Show a Portuguese answer

   Preciso remarcar a visita de quinta-feira.

2. Do you have an appointment slot Friday afternoon?

   Show a Portuguese answer

   Vocês têm horário na sexta à tarde?

3. Is the visit confirmed for Friday between two and four?

   Show a Portuguese answer

   A visita está confirmada para sexta, entre duas e quatro?

4. Do I need to leave any document or equipment ready?

   Show a Portuguese answer

   Preciso deixar algum documento ou equipamento separado?

Make the phrase useful to you

Choose one example you could actually use. Say it once from memory, then change one detail that fits your life, such as the person, place, time, or object. Check whether your change also needs a different verb form, article, or adjective ending. If it does, compare it with the pattern in the explanation.

Give the original appointment, offer a new time, and confirm the address, time window, and preparation needed.

Return to two prompts tomorrow without opening the answers first. If a phrase still feels difficult, shorten it to a useful chunk and build the complete sentence again.

Sources and your next lesson

This I Speak Portuguese practice guide builds on our Reschedule a Home Service Appointment in Brazilian Portuguese lesson on Real Life Portuguese, with written recall tasks and additional speaking practice. The explanations and examples are teaching material; the practice questions are exercises, not a transcript of a recording.

To add Brazilian audio to your routine, choose a lesson in the Real Life Portuguese app. The app offers its own lessons and practice; this page does not imply that every example here has an app recording.